Clugins Help Center

Clugins Frequently Asked Questions

Find clear answers about Clugins products, WordPress plugins, WooCommerce tools, license keys, Pro downloads, support, updates, and digital product workflows.

General questions

What is Clugins?

Clugins is a product brand for creative plugins, workflow tools, and digital products built for creators, developers, online businesses, WordPress site owners, and game development workflows.

What kind of products does Clugins create?

Clugins creates practical software products such as WordPress plugins, WooCommerce tools, AI-assisted workflow tools, Unity editor tools, and digital utilities designed to save time and improve production workflows.

Who are Clugins products built for?

Clugins products are built for people who create, manage, or sell digital work online. This includes WooCommerce store owners, WordPress freelancers, website creators, plugin users, developers, agencies, and Unity game developers.

Are Clugins products beginner-friendly?

Yes. Clugins products are designed to be practical and beginner-friendly while still being useful for professional users. The goal is to keep workflows simple, reduce setup friction, and avoid unnecessary technical complexity.

Does Clugins only make WordPress plugins?

No. WordPress plugins are one product category, but Clugins is also planned for Unity tools and other digital workflow products. The Documentation section is structured so each product can have its own dedicated setup guide and FAQ.

WordPress plugins

What WordPress plugins are available from Clugins?

The first main WordPress plugin is AI Product Studio for WooCommerce. It helps WooCommerce store owners create ready-to-review product drafts with AI from product photos, rough notes, category, price, SKU, and stock information.

Are Clugins WordPress plugins designed for WooCommerce?

Some Clugins plugins are built specifically for WooCommerce workflows. AI Product Studio for WooCommerce is focused on WooCommerce product draft creation, product content preparation, and store owner productivity.

Do Clugins plugins publish content automatically?

Clugins products are designed with safe, review-first workflows where possible. For example, AI Product Studio creates WooCommerce products as drafts, so store owners can review and edit generated content before publishing.

Can I use Clugins plugins on client websites?

Yes, depending on the product and license plan. If a product includes Pro or Agency licensing, the license terms define how many sites can be activated and whether it is suitable for multi-site or client work.

Will Clugins plugins work with page builders?

Clugins plugins are built for normal WordPress and WooCommerce environments. If a plugin outputs admin pages, shortcodes, or frontend content, it should generally work alongside common WordPress themes and page builders, but final compatibility depends on each site setup.

Licenses and accounts

Do I need a Clugins account to use free products?

Free or Lite products may not require a Clugins account. For example, the Lite edition of AI Product Studio for WooCommerce does not require a Clugins license key and can work with the store owner’s own OpenAI API key.

Do Pro products require a license key?

Yes. Pro products usually require a valid Clugins license key. The license key is used to activate premium features, validate the plan, and manage access for the selected website.

Where can I find my license key?

After purchase, license information is provided through the customer account and may also be sent by email. If you cannot find your license key, check your Clugins account, your order email, and your spam or promotions folders.

What is the difference between Pro and Agency licenses?

A Pro license is usually intended for a single production website or a smaller workflow. An Agency license is intended for broader usage, such as multiple websites, client projects, or larger teams that need the full premium feature set across more than one site.

Can I deactivate a license on one site and use it on another?

For products that include license activation, you can usually deactivate the license from the current site and activate it on another site if your license plan allows it. The exact behavior depends on the product and plan limits.

Payments, downloads, and updates

How do I download a Pro product after purchase?

After purchase, the product download should be available from your Clugins account or order area. You should download the ZIP file, keep it safe, and install it through the WordPress plugin upload screen if it is a WordPress plugin.

How do I install a Pro WordPress plugin ZIP?

Go to WordPress Dashboard, open Plugins, click Add New, choose Upload Plugin, upload the Pro ZIP file, and follow the installation steps. If the Lite version is already installed and WordPress says the plugin already exists, choose Replace current with uploaded.

Will I lose settings when upgrading from Lite to Pro?

For AI Product Studio for WooCommerce, the recommended upgrade method is to replace Lite with the Pro ZIP through WordPress. This keeps the same plugin folder and should preserve saved WordPress options, including saved settings.

How are product updates delivered?

Product updates may be delivered through the Clugins account area, license system, or a plugin update workflow depending on the product. Pro users should keep their license active to receive updates where applicable.

Can I use a test site before using a product on a live site?

Yes, testing on a staging or test website is recommended before changing a live production site. For payment, checkout, license, or automation-related products, always test the workflow before relying on it for real customers.

Support and troubleshooting

How do I contact Clugins support?

Use the Support page on the Clugins website. Include the product name, product version, WordPress version if relevant, WooCommerce version if relevant, screenshots, error messages, and exact steps to reproduce the issue.

What information should I include in a support request?

Include the product name, plugin version, website environment, active theme, relevant plugins, browser, screenshots, error messages, and what you expected to happen. Clear reproduction steps help support solve issues faster.

What should I do before reporting a bug?

Update the product to the latest version, clear cache, test in a clean browser or incognito window, check whether another plugin or theme may be conflicting, and write down the exact steps that trigger the issue.

Can Clugins help with custom development?

Clugins support focuses on product usage, product issues, and documented product features. Custom development, custom integrations, or site-specific changes may require a separate service or custom project agreement.

Where should I start if I am new to a product?

Start with the product documentation page, then read the product-specific FAQ, then follow the setup guide in order. For WordPress plugins, install the plugin, check requirements, configure settings, and test the workflow before using it on important live content.